SolidRep watches Google, Yelp, and Facebook for new reviews and emails you the moment one shows up, so you can reply before your next customer reads it.
From the first alert to the published reply, SolidRep handles the whole loop so your reputation doesn't drift while you're busy running the shop.
Twice-daily scans on Basic; hourly on Pro with Google OAuth. Yelp and Facebook too. No waiting on platform notifications that take days or never arrive.
“Dan came out same-day, explained what was wrong, and fixed it for less than I expected. Best plumber I've used in 20 years.”
We send you the full review text, star rating, and a one-click path to respond. Configure thresholds so 5-star alerts don't drown out the ones that need your attention.
On Pro, post replies directly to Google and Facebook. Save templates for your most common responses so thoughtful answers don't take all day.
“Tech was friendly but the quote went up $200 after the work started. I'd want clearer pricing up front next time.”
A wrong phone number on Yelp costs you calls. SolidRep compares your business info across platforms every Monday and flags anything out of sync.
Built for owners who read every review, not enterprises that only want a number on a slide.
Google emails can lag by hours or miss reviews entirely. SolidRep checks on a fixed schedule so nothing slips through.
Stop logging into Google, Yelp, and Facebook separately. See everything that matters in one place.
An unanswered 1-star review costs you customers. Know the moment one appears so you can respond before it spreads.
Most customers are set up in under a minute. Here's what happens next.
Search by name and we pick up Google, Yelp, and Facebook automatically. No addresses, hours, or photos to upload.
Twice-daily scans on Basic. Hourly on Pro via Google OAuth. No dashboard to babysit, no cron jobs to configure.
Full text, star rating, a one-click respond button. Write a reply in SolidRep and post it to Google or Facebook in one click.
Start on Basic with a 30-day free trial. Upgrade when you need in-app replies or Facebook.
30-day free trial. No credit card required.
Upgrade anytime from Basic.
Start with Basic. Upgrade to Pro when you need in-app replies.
| Feature | Basic $19/mo | Pro $49/mo |
|---|---|---|
| Google Reviews Monitoring | ||
| Yelp Reviews Monitoring | ||
| Facebook Reviews Monitoring | ||
| Monitoring Frequency | Twice daily | Hourly |
| Email Alerts | ||
| Reply to Google (from app) | ||
| Reply to Facebook (from app) | ||
| Reply to Yelp (link to Yelp) | ||
| Dispute/Flag Review Guide | ||
| Platform Support Links | ||
| Response Rate Tracker | ||
| Response Templates | 3 | Unlimited |
| Weekly Listing Accuracy Audit | ||
| Listing Change Alerts | ||
| Response Reminders (24hr nudge) | ||
| Business Locations | 1 | Up to 5 |
| Free Trial | 30 days | Upgrade from Basic |
Push notifications the instant a review lands. Reply from your pocket. Included with every Basic and Pro plan.
Not for Basic. We monitor public reviews automatically, just tell us your business name. For Pro, you connect Google once via secure OAuth to enable in-app replies and hourly monitoring.
SolidRep walks you through the dispute process step by step, including a pre-written professional message you can submit to Google or Yelp support.
Birdeye and Podium bundle reviews with CRM, messaging, and payments at $200 to $400 per month. SolidRep is focused on one thing: the owner watching their own reviews, so the pricing and UX stay simple.
On Pro, yes, directly to Google and Facebook. For Yelp, we link you straight to the reply page. One click and you're there.
Free 30-day trial. No credit card. Cancel anytime from settings.